Shipping Policy

Effective Date: January 9, 2025

At Lyresonali, we take pride in delivering your home furniture in a timely, safe, and reliable manner. This Shipping Policy explains how we handle your orders from the moment they leave our warehouse to when they arrive at your door. By placing an order on our website, you agree to the terms outlined in this policy.

1. Shipping Methods

We offer a variety of shipping methods to meet the needs of our customers. These shipping methods will be displayed at checkout based on the delivery address and the size of your order. The available shipping methods include:

  • Standard Shipping: This is the most economical option and typically takes 7–10 business days to arrive, depending on your location.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which usually takes 3–5 business days.
  • White Glove Delivery: For large or delicate items, we offer White Glove Delivery, which includes delivery and full assembly of your furniture at your home.
  • Local Pickup: For customers in or near Mancos, CO, we offer the option to pick up your order directly from our warehouse at no charge.

Shipping costs will vary depending on the shipping method, destination, and the size and weight of your order. These charges will be calculated and displayed during checkout before you finalize your purchase.

2. Shipping Locations

We currently offer shipping within the United States. We do not yet offer international shipping, but we plan to expand our shipping capabilities in the future. If you are located outside of the U.S. and are interested in purchasing our products, please contact us directly at info@lyresonali.com for potential international shipping options.

3. Order Processing and Handling Time

  • Processing Time: Once you place an order, we will begin processing it immediately. Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Confirmation: Once your order has been shipped, you will receive a Shipping Confirmation email with tracking details. You can use the tracking number provided to monitor the progress of your delivery.

  • Delays: While we strive to deliver your order on time, please be aware that unexpected delays can occur due to factors beyond our control, such as weather conditions, shipping carrier delays, or inventory issues. If there is a significant delay in shipping your order, we will notify you as soon as possible.

4. Shipping Charges

  • Shipping Fees: Shipping fees are calculated at checkout based on your shipping address and the size and weight of your order. We strive to offer competitive and fair shipping rates.

  • Free Shipping: We occasionally offer free shipping promotions. If you qualify for free shipping, it will be indicated during checkout.

  • Additional Fees: Some remote areas or locations that are difficult to access may incur additional shipping fees. If applicable, we will notify you before your order is processed.

5. Delivery Timeframes

Estimated delivery times vary based on the shipping method you select at checkout:

  • Standard Shipping: 7–10 business days
  • Expedited Shipping: 3–5 business days
  • White Glove Delivery: 7–14 business days (depending on location)

These timeframes are estimates and may vary depending on your location and the shipping method chosen.

6. Handling of Damaged Goods

If your furniture arrives damaged or defective, we will work with you to resolve the issue. Please inspect your items immediately upon delivery:

  • Visible Damage: If there is visible damage to the packaging or the product, do not accept the delivery or note the damage on the carrier’s delivery receipt.
  • Hidden Damage: If you notice damage after the delivery is made, please contact us within 48 hours to report the issue.

We will provide a solution, which may include a replacement, repair, or refund based on the situation.

7. Returns and Exchanges

Please refer to our Refund and Returns Policy for full details on returning or exchanging items. In general:

  • Return Period: We accept returns within 30 days of delivery.
  • Return Shipping Fees: Customers are responsible for return shipping fees unless the return is due to a damaged or defective product.

8. International Shipping

Currently, we do not offer international shipping, but we are working toward expanding our services to customers worldwide. Please contact us directly at info@lyresonali.com to inquire about international shipping options.

9. Contact Us

If you have any questions or concerns regarding shipping, please contact us at:

We strive to provide the best customer service possible and will respond to your inquiries as promptly as possible.